Privacy Policy

Effective Date: 7/20/2024

Introduction

Persimi (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect your information when you use our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA).

By using Persimi, you consent to the practices described in this Privacy Policy.

Information We Collect

• Account Information: When you sign up for Persimi, we collect your name, email address, and any optional profile details you provide.
• Usage Data: We collect logs, feature interactions, and analytics about how you use Persimi. This includes timestamped activity, browser/device metadata, and conversation transcripts to improve functionality and user experience.
• Persona Data: When you create personas, the details (such as demographics, psychographics, or custom input) are stored securely and used to deliver a consistent, meaningful experience.

How We Use Your Information

• Provide and operate the Persimi platform
• Generate and simulate AI personas based on your input
• Analyze usage patterns to improve features and user experience
• Communicate service updates or critical account-related information

We do not use your data for marketing unless you explicitly opt in.

AI-Powered Functionality and Third-Party Processing

Persimi is powered by OpenAI’s API services. When you interact with AI personas, portions of your input may be processed by OpenAI to generate responses. OpenAI does not retain or use your data beyond the duration needed to fulfill the request and adheres to strict data usage policies.

Other third-party processors may include cloud infrastructure providers and analytics platforms necessary for operating Persimi. All third parties are bound by agreements requiring appropriate data protection and confidentiality.

Data Sharing and Selling

• No Selling: We never sell your personal information.
• Minimal Sharing: We only share data with third-party services necessary for functionality and under strict confidentiality terms.

Data Storage and Security

• Secure Storage: Your data is encrypted at rest and in transit using industry best practices.
• Access Control: Access to your information is limited to authorized personnel.
• Data Retention: We retain your data only as long as needed to provide services. If you delete your account, your personal data will be deleted unless retention is required by law.

Your Rights and Options

You have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Delete your data
• Withdraw consent to data processing where applicable
• Object to certain processing
• Request portability of your data (where technically feasible)

To exercise these rights, contact help@persimi.com.

EU Users: You may also lodge a complaint with your local data protection authority.

California Residents: You may request disclosures about your data and how we use it under the CCPA.

Cookies and Tracking

We use cookies to improve your experience on our website and web app. Cookies help remember settings and enable analytics.

Types of Cookies:

• Essential cookies: Required for core functionality
• Performance cookies: Help us understand usage trends
• Preference cookies: Save your settings and persona configurations

You can manage cookie preferences through your browser. Some features may not function properly without cookies.

Children's Privacy

Persimi is not intended for use by children under 13. If we become aware that personal information from a child under 13 has been collected without verified parental consent, we will delete it.

Changes to This Policy

We may revise this Privacy Policy periodically. If changes are significant, we will notify users via email or in-app notification. Continued use of Persimi after changes indicates acceptance.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at support@persimi.com.

Summary

We value your trust and privacy. We do not sell your data, we do not share it with third parties except when necessary for functionality, and we are committed to keeping your data safe.